TELEGRAM INTEGRATION
Engage Seamlessly with Telegram
Create your custom Telegram bot and integrate it with Hive Support’s ticketing system. Receive instant notifications and effortlessly respond to tickets directly from Telegram chat threads.
Track Ticket Updates with Telegram Notifications
Get instant updates in your Telegram chats whenever a ticket is created, replied to, or closed, ensuring you’re always in the loop.
Effortlessly Respond via Telegram
Not logged into your support account? No worries. Reply to tickets directly through Telegram bot chats, and your customers will receive responses instantly on their ticket pages.
Real-Time Notifications for Better Customer Support
Stay connected with instant Telegram notifications whenever a ticket or query is submitted. Customize notification triggers to ensure you never miss important updates, even when away from the dashboard.
More Integrations Coming Soon!
We’re constantly working to bring you more powerful integrations to enhance your support experience. Have a specific tool in mind? Let us know, and we’ll make it happen!